FAQs
Slush Machine FAQ
Commercial Slush Machines
Our models range from 12L to 36L per tank, with single, double, or triple tank options to suit different business needs.
Yes, we offer customization options including logo printing, machine color, and control panel labeling for bulk orders.
Daily cleaning is recommended for hygiene and to ensure optimal machine performance.
Absolutely. Our machines feature fast cooling systems and high-efficiency compressors designed for continuous operation.
Yes, we offer 1-year remote warranty support and can ship replacement parts if needed.
Home Slush Machines
Yes, it features a simple touch panel and preset modes. Just add ingredients, press start, and enjoy your slush within minutes.
Yes, it supports multiple functions including smoothies, iced drinks, and frozen cocktails.
While the machine is safe and user-friendly, adult supervision is recommended for younger users.
Simply detach the mixing components and rinse with water. Some models feature an auto-cleaning function for convenience.
Most models operate on standard 110V or 220V depending on your region. Always check the specification label before use.
Ice Makers FAQ
We offer machines that produce bullet ice, square ice, and crescent ice to meet different usage needs.
Yes, we offer both compact home-use models and high-capacity commercial ice makers.
Some models require a direct water line, while others use manual water filling. Please check each model’s specifications.
Storage capacity ranges from 1.5kg to 25kg depending on the machine size.
Most models are plug-and-play. For commercial models, please follow the installation guide provided.
Yes, samples are available for purchase. Due to high unit value, we do not offer free samples.
Hardware Accessories (Handles & Knobs) FAQ
We specialize in:
Furniture handles
Industrial handles
Appliance handles
Knobs for drawers and cabinets
Yes, we offer full customization including design, material, size, finish, and packaging.
We work with brass, stainless steel, zinc alloy, aluminum, and wood.
We offer free samples for selected models. Shipping costs are covered by the customer.
Typically 15–30 days depending on order quantity and complexity.
We offer brushed, polished, powder-coated, anodized, antique bronze, matte black, and other finishes.
Yes, we have strict quality control from raw materials to final inspection, and every batch is checked before shipment.
Yes, screw length, threading type, and packaging (bulk or individual) can all be customized.
